WEBVTT

00:00:01.300 --> 00:00:05.476
Verification and account recovery answer different questions. Verification checks something about access

00:00:05.476 --> 00:00:09.652
or identity. Account recovery helps you regain access when a normal sign-in

00:00:09.652 --> 00:00:13.827
step is unavailable. The Recovery tab in Settings is for saved requests

00:00:13.827 --> 00:00:18.003
to sell assets; it is separate from the sign-in recovery methods described

00:00:18.003 --> 00:00:22.179
on this page. Keeping those jobs separate makes the screens much easier

00:00:22.179 --> 00:00:22.875
to understand.

00:00:23.375 --> 00:00:26.963
In Security, find Identity verification. The email entry shows a partially hidden

00:00:26.963 --> 00:00:30.550
address and its status. Check that the address looks like the one

00:00:30.550 --> 00:00:34.138
you expect. When verification is required, Send email code requests a message.

00:00:34.138 --> 00:00:37.726
Enter the received code in the verification field and choose Verify. Look

00:00:37.726 --> 00:00:41.313
for the verified status afterward. A message saying that a code was

00:00:41.313 --> 00:00:44.901
sent is not the same as a message saying the email is

00:00:44.901 --> 00:00:45.200
verified.

00:00:45.700 --> 00:00:49.739
If the code does not arrive, check the destination and your mailbox,

00:00:49.739 --> 00:00:53.778
including its spam folder. Read any delivery or error message in the

00:00:53.778 --> 00:00:57.817
app. If delivery is blocked, use the supported help route rather than

00:00:57.817 --> 00:01:01.856
repeatedly requesting more messages. Never share the code in a community post

00:01:01.856 --> 00:01:03.875
or a screenshot for this lesson.

00:01:04.375 --> 00:01:08.547
Email verification is one account check. It does not by itself prove

00:01:08.547 --> 00:01:12.719
that every Live requirement has been met, that an exchange is connected,

00:01:12.719 --> 00:01:16.892
or that Creator payout verification is complete. Those are separate processes with

00:01:16.892 --> 00:01:21.064
their own status. Follow the requirements actually shown for your account and

00:01:21.064 --> 00:01:23.150
the feature you intend to use.

00:01:23.650 --> 00:01:27.890
Now return to the recovery codes displayed after authenticator setup. These are

00:01:27.890 --> 00:01:32.129
one-time backup codes. Each works once, and the Settings screen says they

00:01:32.129 --> 00:01:36.369
will not be displayed again. Save them privately before dismissing that display.

00:01:36.369 --> 00:01:40.608
The I saved them button dismisses the visible codes; it does not

00:01:40.608 --> 00:01:42.375
create a backup for you.

00:01:42.875 --> 00:01:46.775
Keep the backup somewhere secure that you can reach if the device

00:01:46.775 --> 00:01:50.675
containing your authenticator is unavailable. A protected password manager or another secure

00:01:50.675 --> 00:01:54.575
recovery arrangement can help. Do not leave the only copy inside a

00:01:54.575 --> 00:01:58.475
device you would be unable to unlock or access. The useful question

00:01:58.475 --> 00:02:02.375
is whether you can retrieve the backup when you actually need it.

00:02:02.875 --> 00:02:06.968
When MFA is enabled, Settings shows how many unused recovery codes remain.

00:02:06.968 --> 00:02:11.061
That count is not a way to reveal the codes again. If

00:02:11.061 --> 00:02:15.154
you no longer have a usable recovery method, review the supported recovery

00:02:15.154 --> 00:02:19.246
options while you still have access. Do not disable protection just to

00:02:19.246 --> 00:02:21.975
see whether the lesson's example can be repeated.

00:02:22.475 --> 00:02:26.511
At sign-in, the authenticator challenge offers a recovery-code field for that situation.

00:02:26.511 --> 00:02:30.547
Use a saved MFA recovery code only in the appropriate sign-in flow.

00:02:30.547 --> 00:02:34.583
It is different from the code emailed by the forgotten-password process. In

00:02:34.583 --> 00:02:38.619
that process, you identify the account email, request the recovery message, and

00:02:38.619 --> 00:02:42.655
use the offered code and new-password fields. Read the instructions for the

00:02:42.655 --> 00:02:44.000
current code before submitting.

00:02:44.500 --> 00:02:48.735
For your check, explain four things: what an email verification code verifies,

00:02:48.735 --> 00:02:52.971
what an authenticator code does, why an MFA recovery code needs secure

00:02:52.971 --> 00:02:57.206
storage, and where a forgotten password is handled. Keep every real code

00:02:57.206 --> 00:03:01.441
private. The goal is a recovery plan you understand, not a screen

00:03:01.441 --> 00:03:02.500
full of secrets.
